PRIVACY & CONFIDENTIALITY

Gorgeous Creations will not disclose any confidential information to any third party without prior permission.

DEADLINES

If deadlines are going to missed by Gorgeous Creations for reasons beyond my control I ensure to let the customer know and where possible seek alternative solutions  

PROOFING

All proofreading is the customers responsibility. The customer should thoroughly proofread all information they intend to include in their invitation/cards before to sending to Gorgeous Creations for inclusion in their order.

A further proofread should be done once they have received the layouts. Any mistakes noticed after completion are not Gorgeous Creations responsibility.

*Once we enter into the proofing stage and layouts have been sent out if you choose to cancel your order you will still be require to pay for work that has been carried out, please read cancellation section for more details. 

WORKING RELATIONSHIP

Gorgeous Creations is acting as an independent contractor and is not undertaking any design work as any employee of the customer nor entering into a joint venture of partnership with the customer.

CANCELLATION

Customer have the right to cancel your order at any point during the design process. In the event of cancellation any money paid prior to cancellations is non refundable and you will also be required to pay for any work that has been carried out prior to cancellation which has not been paid for. Ownership of all copyrights and the original artwork shall be retained by Gorgeous Creations.

Cancellation by the Gorgeous Creations -  In the unlikely event of me not being able to complete the design due to unforeseen illness, or events out of my control. Either a partner designer will undertake the order or a refund in full will be given.

COPYRIGHT

The copyright of all artwork created by Gorgeous Creations will remain the property of Gorgeous Creations in, accordance with the Copyright, Design and Patents Act 1996.

PRINTING ISSUES

All printing fees must be paid before to any design layouts are released for printing.
Colours of printed versions of your artwork may vary to that displayed on your screen and the overall finish may differ to that of artwork you have printed elsewhere. Gorgeous Creations cannot be held responsible for any variations in colour or quality.
All items to be printed by Gorgeous Creations shall require full proofing by the customer.

Any mistakes found after Invitations have been printed are the customers responsibility and all re-printing charges will be the responsibility of the customer.

FEEDBACK AND COMPLIMENTS

Your compliments or feedback will never be used on the website or in promotional material with your permission

COMPLAINTS

Any complaints about your should be raised witin 48 hours of receipt. Any complaints about my service should be raised within 21 days,  in writing/email, to Gorgeous Creations

LIMITATION OF LIABILITY

The customer agrees that it should not hold Gorgeous Creations or any sub contractors used liable for any damages, delays or problems to any aspect of the works agreed regardless of whether such failure were caused intentionally or unintentionally