F.A.Q

At Gorgeous Creations I pride myself on offering my customers great service. 

HOW DO I GIVE YOU THE INFORMATION FOR MY ORDER?

This is collected can be added in at the message to seller section or you can email me the details at info@gorgeouscreations.co.uk once the order has been placed

WHEN WILL I GET MY ORDER?

Blank Invitations - write your own details

Dispatched within 1 - 2 working day - you can expect to receive your card order within 2-4 working days depending on chosen delivery options. If your order is time sensitive please upgrade postage method to 1st class

Personalised Invitations

Dispatched 3-5 working days

A layout proof will be sent via email for approval within 24hrs, please check your junk folder if you do not see anything in your inbox

- Invitations will not be printed without proof approval unless you have specified no proof approval require

- Delays in approval can delay dispatch and delivery of your order.

Greeting Cards

Dispatched within 1 - 2 working day - you can expect to receive your card order within 2-4 working days depending on chosen delivery options. If your order is time sensitive please upgrade postage method to 1st class

CAN I MAKE CHANGES?

I am happy to make changes to layout, typeface and colour scheme where possible, for no extra charge. My main aim is to provide invitations you love for your special day.

DO I RECEIVE A PROOF APPROVAL BEFORE PRINTING?

Personalised Christening and Wedding order a digital proof file will will be sent via email for you to approved before printing.

- Invitations will not be printed without proof approval unless you have specified no proof approval require

ONLINE SHOP PAYMENTS

are processed safely and securely via

- Stripe

- PayPal

- Apple Pay

Gorgeous Creations will never share any of your personal information.

POSTAGE - UK including NI

- Free 2nd Class on most orders via Royal Mail

- 1st Class and Tracked options as offered for an additional fee

- DHL and UPS are occasionally used for larger wedding stationery orders

* if your order is time sensitive or you would like tracked Information I strongly suggest using the tracked option

** once and order has been posted delivery is out of my control, if and order dose not arrived with 10 working days of an order being placed I will offer to resend or refund

INTERNATIONAL POSTAGE

EUROPE - Royal Mail international tracked from £7.50

REST OF THE WORLD - Royal Mail international tracked from £12.50

RETURNS

Yes returns are expected on some items - for full returns policy please click here

For more information about look at my TERMS AND CONDITIONS